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Money Metals

Money Metals Reviews

(18 customer reviews)

Description

Money Metals Reviews – Round Up:

BBB Rating:A+
Web Ratings:A+
Our Rating:A+

Quick Stats:

  Metals Selection: 90%
  Metals Premium: 72%
  Storage Costs: 74%
  Delivery Costs: 97%
  Customer Care: 99%
  Overall: 87%

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About Money Metals

Money Metals Exchange are one of America’s leading gold retailers with a strong focus on “sound-money” education and a well-stocked e-commerce store.

Established in 2009, MMX rapidly rose to be one of the leading online retailers in the US bullion market, with thousands of loyal customers buying for delivery and for holding in their Gold IRAs. Their high standards of customer service are reflected through excellent reviews across all major review sites and their winning US Bullion Dealer of the Year with the metal industry’s consumer protection site, Bullion.Directory.
 

From the Money Metals website:

Now you can safeguard your assets from financial turmoil and the devaluing dollar – without paying costly middleman mark-ups or fending off high pressure, bait-and-switch sales tactics. Savvy, self-reliant investors are embracing Money Metals Exchange as their trustworthy resource for gold and silver bullion.

The reasons for our rapid growth are simple and straightforward – Money Metals Exchange is secure, private and offers you the most gold and silver for your money. After balloting of more than 20,000 industry insiders and investors across the globe, the company was recently named precious metals “Dealer of the Year” by industry ratings group Bullion.Directory.

 

18 reviews for Money Metals

  1. Lucy

    I am disappointed…I bought it on August 16 my check was cleared on August 20…today August 26 none no information. I sent an email and got back quickly. “We received your payment via cash instrument (money order, cashier’s check, or traveler’s check) – thank you very much! The payment will clear in 5 business days.”

    “Unless an additional lead time was quoted when the order was placed, your order will be placed into storage 1-2 business days after payment has cleared and in accordance with our service and transaction terms.”
    I had read the Money Exchange policy…please explain to me what is status of my order? It passed over 10 days. I buy the first time and hope it is not a scammer”s site.
    Hope to hear respond soon and will inform here.

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  2. Matthew

    Ok if buying from them but do not sell to them. I sold some silver to them. Few days later I get a call saying one ounce was missing. Keep saying one ounce is not that big of a deal and it happens all the time. Said if it was him, he wouldn’t worry about it but I did. He said he would email the camera footage of the opening the box. I said ok sounds great. Then his attitude changed saying will I’ll have to check with that dept. kept saying it’s not a big deal and I should be happy all the rest made it. It was all bundled together and I tripled checked it before mailing it. 3 months later i five phone calls, he is saying they can’t find the footage and I should start using a local dealer. They are mad because the price dropped a lot the day after I locked it in. Scammers. Will be using JM bullion from here on. Just hope I help keep someone else from losing money by using them.

    2 out of 2 people found this helpful. Was this review helpful to you?
  3. Bobby Hill

    Do yourself a favor and buy metals someplace else. Very misleading with their website and advertisements

    6 out of 6 people found this helpful. Was this review helpful to you?
  4. M.S.

    Good company out of stock on some items and very average prices but their service quality makes up for it

    1 out of 1 people found this helpful. Was this review helpful to you?
  5. Vinny

    Money Metals are not the cheapest but they’re pretty close and their amazing personal service more than makes up for a few dollars here and there. Even if you’re a democrat like me!!

    6 out of 8 people found this helpful. Was this review helpful to you?
  6. joshua

    This company treats me very fairly and it is amazing to be able to call the number and have a live rep answer the phone. They take the time to answer any questions you have without making you feel like you are wasting their time and trying to end the call. I will pay a little more for a company that operates with this kind of old school business model. They will always be my first choice to deal with.

    8 out of 8 people found this helpful. Was this review helpful to you?
  7. Will T

    top-class company great prices especially on some of their liquidation deals

    8 out of 8 people found this helpful. Was this review helpful to you?
  8. Martin H

    Money Metals are my go-to dealer I find them friendly and helpful and have never had any problem with them in 5 years as a customer

    10 out of 10 people found this helpful. Was this review helpful to you?
  9. Joe Caro

    They try to run roughshod over repeat customers who cancel orders because of their faulty pricing. Do Not send them electronic payments! They will cash them even after you cancel an order – then caught doing it, won’t repay you for weeks!!

    7 out of 13 people found this helpful. Was this review helpful to you?
  10. Sam

    beware of vaulted metals you dont own them just a small piece of a bar shared with lots of other investors i would much rather buy smaller bars or coins and have them in hand than this new service its a mistake for money metals to do this they used to be all about if you dont hold it you dont own it well this is the opposite of that no prepper in there rite mind would use the vault service why have they become just like everyone else its a shame good company made wrong move

    7 out of 16 people found this helpful. Was this review helpful to you?
  11. Greg H

    New vaulted metals service is excellent. Its hard finding lower premium metals than these in the US especially at the moment

    15 out of 18 people found this helpful. Was this review helpful to you?
  12. Frank D

    MME are one of my favorite metals dealers always good to chat and their prices are much the same as the big discount sellers the difference being service which is as always outstanding.

    16 out of 17 people found this helpful. Was this review helpful to you?
  13. Peter

    Good company to work with they know their market inside out. Only quibble is some of the items I like to buy are regularly out of stock.

    16 out of 18 people found this helpful. Was this review helpful to you?
  14. Silver Stacker

    Normally I concentrate on silver but recently took advantage of some specials Money Metals were doing on platinum and gold. Not disappointed very close to spot price super fast shipping and great communications the whole way thru. Steven is a very very helpful guy

    18 out of 19 people found this helpful. Was this review helpful to you?
  15. Grant Scott

    expensive metals and heavily political site there are much better out there

    9 out of 25 people found this helpful. Was this review helpful to you?
  16. Jesse F

    Money Metals are NOT the cheapest and do not carry the widest range of stock but what they do offer is EXCELLENT SERVICE with the right balance of friendliness and professionalism. For a family business to compete with some of the billion dollar bullion dealers who cheat and steal to save cents must be difficult but they can do so because of their DEDICATION to THEIR CUSTOMERS

    30 out of 31 people found this helpful. Was this review helpful to you?
  17. Peter

    I try to use Money Metals whenever I can but they sometimes don’t have the stock

    21 out of 23 people found this helpful. Was this review helpful to you?
  18. Joe Mann

    Very good podcast and I like their fight for sound money. I’ve had some good deals from Money Metals on 90% junk silver and always very friendly to deal with

    26 out of 28 people found this helpful. Was this review helpful to you?
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