Scam Report


HerbsPro Reviews

(10 customer reviews)


HerbsPro – Round Up:

BBB Rating:N/A
Web Ratings:A
Our Rating:A

Quick Stats:

  Supplement Quality: 77%
  Supplement Value: 84%
  Supplement Range: 91%
  Ease of Use: 90%
  Customer Care: 76%
  Overall: 83%

About HerbsPro

Herbspro are a large-scale seller and distributor of dietary supplements, vitamins and herbs – selling over 45,000 products to customers worldwide and sending out products direct using their own in-house shipping service

Although their main product ranges are keenly-priced vitamins and health supplements they sell a massive range of natural and herbal products, not only for humans but pets too.

From the HerbsPro website:

Thanks to you, our customers, made the Inc. 5000 list as one of the fastest growing internet retail companies. sells top brand nutritional supplements, vitamins, cosmetics, pet care products and more. We are continually expanding our inventory to bring you what you want and at prices you can afford. currently offers around 45000 products from over 1000 nationally renowned manufacturers.


10 reviews for HerbsPro

  1. Adrian Page

    They sent me the wrong products and will not return any emails to make it right.

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  2. GT

    1. Poor notification of when items ship. 2. Half of order not shipped; other half cancelled no explanation. 3. Item shipped was not as described “Dental chewing gum” was not a gum but a hard candy. Very misleading. 4. They offered 10% discount & free shipping email with no disclaimers, but only when order placed do I find out it didn’t apply. Very dishonest. 5. Impossible to talk to someone. Tried over several days & over a week but message said no one was available.

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  3. Nitish Jain

    its a total fraud and don’t touch it. I didnt get what i ordered (its been 6 weeks) and worse no replies to 3 reminders.

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  4. Chinmay Raut

    40 days no reply to mail of phone calls

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  5. Sheila

    Some orders ship immediately and arrive in 2-3 days, others can wait weeks before getting sent off… But this is explained on site and it’s because they send fresh made products direct from manufacturer not a big pile of dusty bottles sat in their own warehouse. Basically never order anything thats urgent and if you’re fine with that they are an amazing company for range and prices

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  6. Moira M

    HerbsPro are my goto company for pet supplements vitamins and anti-anxiety treatment. My ageing poodle is like a new dog and much more resilient around traffic or boisterous kids/dogs. Excellent range fast shipping and fair prices

    6 out of 6 people found this helpful. Was this review helpful to you?
  7. Sara

    Great vitamins and supplements and very competitive pricing. I’ve never had any issue with delivery or speaking with their helpdesk.

    6 out of 6 people found this helpful. Was this review helpful to you?
  8. mary

    placed order and nothing came nobody answers the phone or replies to emails eventually had reply and they said order had been delivered but I said no way not to my house it must be someone else and they gave me a refund but it took 3 weeks and no product still so not good

    3 out of 3 people found this helpful. Was this review helpful to you?
  9. Joan A

    I had no problems with shipping or packing, everything arrived good and I’m happy with the quality and value offered. I didn’t need to call HP this time but last time I placed an order my card was declined and I had to speak to someone in the office and again no problems using an alternative means of payment which was down to a problem with the visa network that day

    4 out of 4 people found this helpful. Was this review helpful to you?
  10. Chris

    I’ve placed 3 orders and 2 times HerbsPro send wrong items or wrong number. Getting fixed should have been quick but took longer than I’d expect. The actual products are good value and good quality but getting what you ask for seems a lottery. I’ve since started using another company and had no issues like this

    6 out of 6 people found this helpful. Was this review helpful to you?
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