Description
Why Goldco? Why are Goldco in The Trusted Directory?
The precious metals investment market is cut-throat. It’s a market we know well with two of our senior team having spent a combined 19 years working in the bullion investment field.
In this time we’ve learned all the dirty tricks used, hidden fees charged and sleight of hand shenanigans, even outright fraud that bullion dealers use to obtain maximum profit from naive investors.
In fact, of over 650 U.S. bullion dealers listed in the industry book, we’ve only added a handful to our Trusted Directory. And of that small handful of carefully vetted firms, there’s one company we come back to again and again for their honesty, transparency and the quality of their customer care. That’s Goldco.
Goldco Reviews – Round Up:
Quick Stats:
Goldco in Brief
Goldco are one of America’s top precious metals dealers, specializing in asset diversification with a specific emphasis on providing precious metals in tax-advantaged retirement accounts. They offer additional diversification in cryptocurrencies available through their sister company CoinIRA.
First established in 2006, and becoming known as Goldco in 2011, the company rapidly established themselves as gold retirement specialists with some of the highest ratings in the industry thanks to their high standards of customer care. This can be seen through excellent reviews across all major review sites and continued industry commendations for service and ethics.
From the Goldco website:
Goldco Precious Metals’ mission is to provide Americans with a powerful option to protect their IRAs, 401(k)s and other qualified retirement accounts from the market volatility and inflation that take an irreparable toll on your savings. This singular dedication and service has made us the number one Gold and Silver IRA provider in the Nation.
Inc. Magazine named Goldco Precious Metals the #3 fastest-growing financial services company in the U.S. Our business and reputation are built on trust, and the relationships our customers build with their personal Gold IRA experts are an extension of that same trust. We maintain 5 star ratings of consumer trust sites like Consumer Affairs, Trustlink, TrustPilot, and the BBB.
Why We Like Goldco
When carrying out our initial investigations into Goldco for their inclusion in our Trusted Directory, we were struck by how different their approach was to many other companies in the gold market.
Where rivals would hard-sell a particular investment (and we do mean HARD) Goldco showed a genuine dedication to customer care, being patient and taking time to find out what was most suited to our mystery shoppers' individual circumstances.
Our team repeatedly noted Goldco had advised against investments other bullion dealers were pushing – and in one instance even told our undercover reporter that precious metals would not be a good match for their needs.
We found everyone we dealt with were both highly knowledgeable and passionate believers in precious metals, investing heavily in the metals themselves, which is always a good sign. The several agents we spoke to came from diverse industry backgrounds and had very different professional skillsets – but what shone through was an underlying honesty in what they were doing and a real desire to help.
Goldco may not be the biggest dealer or even the cheapest, but as true specialists we don't think they can be beat.
Goldco's Specialist Services
Gold IRAs and Gold 401k Rollovers
Goldco are best known for their specialist work with retirement accounts, helping customers set up, transfer or rollover to a Self-Directed IRA containing a percentage of physical precious metals.
This is particularly useful for customers looking to diversify or de-risk their 401k or IRA thanks to gold’s longstanding use as a hedge against market crashes.
In our current geo-political climate it’s never been more important to not keep all your investment eggs in a single basket such as stocks and shares. As a recent example of gold proving it’s true worth, in the 2008 crash when millions of retirement accounts lost over half their value – gold soared in price – helping insulate accounts from crippling losses.
Goldco’s excellent free Investment Guide explains the step by step process and multiple benefits gold IRAs hold from their built-in tax efficiency to acting as an added layer of security.
For those considering a Gold IRA, Goldco are offering a time-limited Free Silver Coin with every IRA form filled.
Portfolio Help and Asset Diversification
For those not looking to buy gold in a tax-efficient IRA, Goldco provide expert advice with investment portfolio diversification.
Their highly experienced team of precious metals specialists can offer one-on-one help in assigning a weight of gold and other precious metals to any portfolio based on customer needs, goals and risk appetite.
Freecall (855) 754-4226 for
Secure Bullion Storage and Vaulting
Whether as part of a Gold IRA, or for clients with bullion portfolios, Goldco works with leading American storage facilities.
Professional bullion storage provides the ultimate in insured specialist security for any precious metals investments, completely eliminating the serious risk of theft involved with home storage.
Request your storage information guide here.
Goldco Costs, Fees and Service Details
Goldco sell precious metals both as IRA and non-IRA transactions.
The required minimum purchase at Goldco to start a gold IRA is $25,000. Goldco’s preferred Custodian charges a flat annual account service fee which includes a one-time IRA account set-up fee of $50, as well as a $30 wire fee. Annual maintenance is $100, and storage is $150 for segregated storage or $100 for non-segregated storage.
Fees for gold storage and custodianship can vary depending on the company you select to handle these services (required by the IRS, as all IRA assets must be managed by a custodian). Depending on the Custodian, storage fees can range from $10 to $60 per month, or as a percentage of assets, from 0.35% to 1% annually.
Goldco does not charge any storage fees for cash transactions over $25,000.
- Free non-segregated storage for non-IRA customers (worth $100)
- First year fees waived for IRAs over $50,000
- Free precious metals up to 5% of order value for any orders over $50,000
To use these promotions, simply call
Goldco's Winning Approach
The precious metals industry is highly competitive, working on very tight profit margins. To win new customers, many dealers have found themselves in a desperate race to the bottom, cutting costs, making impossible promises and in several highly public cases going so far as committing actual fraud.
Cutting every penny hurts both the customer through poor service and the company’s health. In the past several years, ten major bullion dealers have gone bankrupt or been closed down by the CFTC, owing their customers millions of dollars and tying up client gold in years of legal fighting.
Goldco on the other hand seem to be taking the stance that offering their customers the best possible service is the only way forward. While they may be as low as a single penny on the dollar more expensive than their lowest budget rivals, what they can offer in quality of service far outstrips that negative.
Where competitors’ cost-cutting sees their commission-only sales teams trying to squeeze every penny out of every call – Goldco’s focus is on building a strong family of experts, paid fairly and valued for their market knowledge.
This ensures every customer always receives the right help in their given situation – not a hard sell for whatever pays most commission.
It’s little wonder Goldco are consistently rated top in the US market, winning a slew of bullion industry awards for customer care.
Proper Education Leads to Proper Investing
At Scam Report we’re always advising “Do your research, get the facts”. This is clearly a belief Goldco share with us, being summed up perfectly in their free investor packages they send to any prospective investors.
Customers can only make proper investment decisions based on proper factual information, rather than hype and clever marketing talk – and for their part Goldco puts together fully custom investor kits depending on what a client’s requirements are.
Our mystery shoppers tested if this was the case and did indeed receive different mixes of printed books, quality booklets and useful brochures as well as digital guides sent as PDFs in line with what they spoke about.
Depending on your investment priorities different guides can be ordered on
As mentioned previously Goldco are offering a free Special Edition Silver Coin, while stocks last. This is to celebrate the company’s 10th anniversary and is shipped with kits when an IRA form is filled*
Goldco Review – In Conclusion
We like Goldco for several reasons, but key to this is their focus on customer care and the underlying honesty and transparency in the way they do business.
They know Americans have a wide choice when it comes to making a gold investment, with over 650 U.S. bullion dealers currently listed in the industry directory – yet they take a firm stance when it comes to refusing to drop service quality in the face of price competition.
Does this make them expensive? Only if a penny on the dollar more than their budget rivals can be considered expensive.
But is their industry-topping level of specialist care and help worth it? ABSOLUTELY!
To review Goldco fully we carried out several mystery shops over a period of 3 months.
Elizabeth –
More than helpful they clarified a number of sticking points for me after a previous company I’d spoken with confused me with complex (and expensive) options.
Jacob –
Good call they answered all my questions and were very helpful I’d recommend to other new investors like me
Dot Barnes –
I got the chuck report, a book and some other pdfs it was interesting reading I am happy with the company and will make a purchase next price drop. What I’ve seen so far I’d recommend and they’ve been very understanding of my situation
R.A. –
I was wanting to add some silver to my self directed IRA but did not know how to go about it which was when I found Goldco and their very helpful agent James. He talked me through the process in an initial consultation and then he and Debbie made sure everything went without a hitch when I decided to make the purchase.
Forest –
I want to thank Timonthy and his team at GoldCo for their great work in getting me into precious metals and making everything easier than I’d have imagined
Harry –
they offered me a good price on buyback program much more than other dealers
Mary W –
I responded to an ad, filled my details and five minutes later got a call. Spoke with a helpful guy explained my situation and was sent an information pack and a free silver coin. Very good so far has helped me work out what would work for me as I’m still a ways from retirement and have time to make some changes to my plan. No hassle from them at any point even though I’m not the quickest to make decisions.
Cindy W –
Goldco have been wonderful especially Jack. He was very patient and his knowledge showed when he was able to answer all my questions. Everything went well and afterwards follow up calls were all great
Phillip C –
I’ve not invested in gold before and after researching what was open to me went with Goldco because they ticked most of my boxes. They were very helpful and explained my options clearly answering my many questions in detail. My first purchase has now completed and I am waiting to see if gold was a wise choice but certainly Goldco have been a great company to work with and if prices rise I’ll be very happy!
Edward –
My IRA rollover went very smoothly, I was kept me up to date at all times. Tony’s knowledge and professionalism gave me the confidence I’d made the right decision.
Samuel –
An excellent company very impressed with what they advised and it saved me about $500 overall compared to what I was about to agree to with another firm.
D.M. –
onto my third buy with Goldco and happy with everything they have done for me
L. Askins –
At last a company that can actually give me answers to my questions!
I have to give thanks to Tony for his patience in answering all of my questions and the level-headed way he gave me practical solutions to my situation and confidence in what would otherwise have been a daunting process.
Every aspect of my journey from initial call to funding and selecting my investments was a joy thanks to Tony’s kind and helpful nature.
Bravo!
G.S. –
Both Rad my broker and the admin staff could not have been more helpful through my recent transfer
L. Cunningham –
Goldco have been a great company for me and handled everything in my IRA transfer professionally.
Matthew –
It’s been a super experience working with Goldco they are a most professional firm and you never get the feeling they’re just out to sell you like some others in the IRA market (******** ******* I’m talking about you!) Fees are very fair, storage is like nothing and the prices of their bullion is favorable. I’ve already decided to invest more in 2021 and hopefully ride this impending price explosion to the bank.
Glenn T. –
Seamless service looking forward to seeing what comes from this!
Jimmy T –
good service and friendly staff
Richard G –
I had a misunderstanding with my goldco broker and when I saw the value I was shocked it was lower than I paid. I made a complaint but I was looking at the wrong price which was the spot price not the value in my account. This should have been made clearer. Other than that I am satisfied with everything.
Mary S. –
I saw an advert on my computer offering free silver for IRAs and clicked it to see if it was real. When I saw it was I filled in a form and then literally 5 minutes later I received a call from a gentleman at Goldco Precious metals who explained to me I had to buy some gold or silver in order to receive the free silver. I was looking to add some to my account anyway and so I said I was interested as it worked out that I’d get 10% extra metals on top of whatever I bought and the fees they were charging were also lower than another company I’d spoken to in April. We spoke at length about the markets coronavirus and the election it was an interesting call! I said I’d need some time to think about it as I had to move some funds and he was fine with that. I said not to call I’d call him and he seemed fine with that and true to his word he didnt call me. A week later I called him back and he was very helpful helping me decide what to buy and the costs were reasonable. I went ahead and transferred $86,000 and fixed prices. The gold and silver were in my account about a week later which I thought was good especially because I’d heard there were shortages. I think this was helped by me not being specific about brands or sizes. Between me buying and the gold being in my account prices had gone up almost $200 per coin!! I was very happy because I’d made over $15,000 in profit!!! This was more lucky timing than any skillful decision but I’m delighted with what has happened already. The price has since dropped a little but I’m reading a news article saying gold could reach $3000 in 2021 which would make an enormous difference to my retirement pot! I could not be happier with both my decision to buy gold and to use Goldco who have been amazing at every step. Also I DID get the free silver!!!
DGS –
I could not be more happy with my dealings with Walter D********* who was very helpful and professional at every step.
Joan, Denver –
Good company they helped my husband and me with a problem account another gold dealer said couldn’t be used to hold gold. It took lest than 2 weeks start to finish and their fees were less than the other people too.
Hector Gonzales –
i requested information book from you did not receive it and nobody phoned me???
Martin Shaw –
Happy with transaction and I received a free American Gold Eagle as promised. Fast and efficient process.
J.C. –
I’m very thankful to Goldco for helping me with my IRA and also very lucky with my timing! I was able to buy gold at only $1500 an ounce in March and already I’ve seen a 30% gain in my account. Goldco couldn’t have been more helpful or patient with me as I made up my mind on what to do and didnt stress me or force me to move quickly. I had spoken with several other companies and I can assure you nobody else gave me that kind of space. A lovely lady Brenda was standout of the people I dealt with and her professionalism and knowledge has seen me recommend Goldco to several friends and family members.
James A –
I’ve been with Goldco since I opened a Self Directed IRA in October 2015. These people are true experts in their field and have saved me (and MADE me) a lot of money over the years
Gary H –
I work with Josh L***** and he consistently makes the job of investing in my IRA easy.
Gustav –
nice company im happy with help
Walter P –
I originally used another gold dealer for my IRA and made a decision to move to Goldco on recommendation from friend. Didn’t need to do any sort of transfer or rollover they were able to start working with my account immediately and I saved $500 in my first transaction against what ********* were going to take from me. Fees and storage lower plus lower premiums on my metals and so far much better and quicker communication.
Callum Fraser –
I’ve never been so pleasantly surprised because when I filled in the form I thought their free silver offer seemed really sketchy. My wrong! Very smart team and helpful in the extreme so far, really excited about the future and considering adding some cryptos through their sister company. Nothing I can fault even worked with me on the weekend when I couldn’t take a call in the week due to working nights
Henry James –
super company, no pushy sales methods, no constant calls just great service – how refreshing!
Will C –
I have to thank David Taylor for his exemplary help and assistance, his advice and his understanding, he is a superstar and working with him, compared to the precious metals company I cam from it’s night and day. Utterly professional and kind man, he’s got me as a customer for life!
Michael S –
first class professionals helped me every step of the way even after my 401k provider started playing stupid games. Happy with everything from advice to actual services provided.
Barbara Wood –
helpful lady advised me gold would not be right for my circumstances I have to thank her for her unexpected honesty and not trying to sell me on something I didn’t need
James H –
Didnt think for one second these guys would follow through with the free American Silver Eagle but they did all I paid was shipping and no catch they phoned couple times to sell me other coins but didnt push it Nice guys
William P –
I’ve had gold in my IRA since 2010 and found out the company I’d originally invested with is no longer in business so I had to find a new broker fast if I was to beat the rush with COVID 19. I was surprised how many weren’t taking on new clients when I phoned around because they couldn’t reliably get stocks but a golfing buddy suggested Goldco and so I gave them a call. They were very helpful and I was able to keep using my custodian which meant I was able to invest with almost no new paperwork and absolutely no problem fulfilling my order. So glad that cash is no longer sitting in my bank because who knows what the banks are going to do when this all gets worse and it will get much worse.
S. Anderson –
Good company did what they said and sent me my coin and info pack
Mark M –
Over the moon with my recent purchases through Goldco and I have to specifically thank Tony Pinto for all his help hes a stand-up guy and I can see myself doing a lot of business with him in the future
Mark B –
I have to thank David and Lauren for completing my transaction flawlessly despite my having personal issues at the time which undoubtedly made things more taxing. Complete professionalism and very efficient service at all stages they were able to accommodate all my needs and I’m delighted.
Susan C –
I am most impressed with Goldco from the moment I first sent my details to having my new IRA. Every communication has been totally professional and the three people I’ve spoken to have been very knowledgeable and friendly. Paperwork transfers purchasing and vaulting has all gone like clockwork. I did have some minor issues with my other custodian being slow to transfer my funds over but when they did Goldco worked overtime to keep me on target. I am considering moving my other plan over but will see how this new custodian goes first they seem great so far. As far as pricing goes Goldco are fair and their low/no fees make up for some of the slightly higher prices I paid for silver. Gold was good. I have not bought other metals and I’m not interested in bitcoin so can’t comment on them. Since I bought it gold has increased over $100/oz so I’m more than happy I made this decision. 5/5
J.A.L –
Joyce at Goldco helped me so much when I had problems with my 401k. Sean was great with my rollover. Very professional company
Warren –
Excellent experience from my initial call, through various forms and updates to moving funds across. The free silver coin was a nice touch and appreciated. It’s refreshing to find a company where service clearly still matters
Mary –
Charming people and overjoyed with everything they’ve done for both myself and my husband. Fees and storage costs substantially lower than other quotations we got, but it’s the service and customer care in which they were outstanding. 5/5
Frank –
I’ve just come off the phone with my Goldco broker who’s informed me I could now get their service for cheaper. I’ve never had someone let me know I could pay less for something that I’m already agreed into. Fees go up, never down that’s just how it is usually. Very happy with their work and always good to talk to.
JMC –
I was having issues with my union releasing 401k funds in anything approaching an acceptable time but Goldco team were patient and understanding of delays which somehow they even turned to my advantage with a lower buy price. I was totally new to precious metals investing and the whole process was explained and made easy to follow and understand.
Judy –
I’m a newbie in precious metals investing but after having read stories in the news about gold being a good investment given whats happening with Trump, China, Europe etc I knew I wanted to add some metals to my portfolio. I visited a gold directory and was amazed how many gold companies there are in the US but also overwhelmed so I looked for companies with the best reviews. This is when I found Goldco. I called them up to get the free pack they offer and they got my details asked me some questions and gave me some help with questions I had. There was no push to get me to buy something as I’d experienced with other companies I’d called. Happy to take things further I asked Carl to call me back in a week which he did. In that same week I got 14 yes 14 calls from 3 other gold dealers. He answered some more questions I had and then I started a transfer of my IRA to Goldco’s control which only took a few days. Another call later I had set up my additional funds and bought some gold and silver. It was remarkably easy. This was now less than two weeks since my first call and by the third week I now had gold in my IRA and the ability to very quickly buy more or sell if I needed. As for the other companies I had to threaten to report one of them if they called me one more time as they wouldn’t stop. I’ve now had my gold for 4 months and have seen it’s value rise substantially in this time even if it has dropped slightly this month it’s still up. To sum up I’m delighted with everything Goldco have done, the help and care they offered me, the efficiency with which they arranged my IRA transfer and gold purchase and after care. No stress and no pushiness. A perfect company.
Pete –
Good team and friendly service with bonus silver thank you
JAL –
A massive thanks to Josh at Goldco for the help advice inspiration and wisdom he’s shared. Honesty and truth with expert industry knowledge make for a perfect broker!
William –
I’ve just arranged a gold IRA with help from Jim and Lauren and Goldco. Both complete professionals, friendly and knowledgeable in every step of the process. Delighted with my decision to go with Goldco
Helen P –
Every aspect of my first transaction went very smoothly. Everyone I’ve dealt with has been super professional for some of the best customer service I’ve experienced.