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SunTrust Reviews

(1 customer review)


SunTrust Reviews – Round Up:

BBB Rating:A+
Web Ratings:A-
Our Rating:A-

Quick Stats:

  Service Quality: 74%
  Service Value: 74%
  Ease of Use: 79%
  Success Rate: 71%
  Customer Care: 80%
  Overall: 75%


About SunTrust

SunTrust are a national bank offering the full range of personal and business banking services from consumer and business loans and home loans to wealth management, commercial banking and of course checking accounts.

Their mortgages are available both both for purchases and refinancing, with a simple and easy application process, quick decisions and rapid turnaround on closing – with access to a knowledgeable expert advisor at every step of the journey. They also provide mortgage resources for builders and real estate professionals helping to make the home-buying process simpler when it forms part of a sales process.

From the SunTrust website:

At SunTrust Mortgage, we take home mortgages personally. That’s why you’ll find a knowledgeable person readily available to answer your questions and ease your concerns as you go through the home loan process.

We want to make absolutely sure you get the mortgage that’s right for you, so we talk to you about it – face-to-face at a branch and over the phone. Our process is all about you, and helping you feel good about the loan you’re getting. Who knew conversation could make things so much easier?


1 review for SunTrust

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  1. Matt

    Slow to get started and customer service not always 100% helpful but after time did get the mortgage I was looking for.

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