Scam Report

Citi Mortgage

Citi Mortgage Reviews

(4 customer reviews)

CONTACT DETAILS:

Citi Mortgage

(Citigroup Inc.)
388-390 Greenwich St.
New York
NY 10013

(800) 283 7918

 View Website 

Special Offers

Description

Citi Mortgage Reviews – Round Up:

BBB Rating:F
Web Ratings:B+
Our Rating:A-

Quick Stats:

  Service Quality: 70%
  Service Value: 74%
  Ease of Use: 79%
  Success Rate: 71%
  Customer Care: 76%
  Overall: 72%

 

About Citi Mortgage

Part of the global Citgroup, Citi Mortgage provides purchase and refinance mortgages at low interest rates and a “SureStart” pre-approval facility to offer customers a decision in principal, letting them concentrate on finding the right home, knowing they already have a mortgage at hand.

Despite being low-ranked due to the parent company’s involvement in interest-rate fixing and other problematic issues, Citi Mortgage customers are happy with their services and continue to work with the bank, with customer-level services unaffected by the drama.
 

From the Citi Mortgage website:

We’ll help you find a new home in a matter of clicks.

Focus on finding your perfect home with a mortgage pre-approval for your purchase.

 

4 reviews for Citi Mortgage

5 star
50%
4 star
0%
3 star
0%
2 star
0%
1 star
50%
Powered by Customer Reviews Plugin
  1. AL GRANT

    DO NOT USE CITI THEY ARE HORRIBLE AND WILL MAKE NOTHING BUT TROUBLE FOR YOU – USELESS SERVICE AND FAILED ME SO BADLY ON A HOUSE PURCHASE THE DEAL ALMOST FELL THROUGH

    Was this review helpful to you?
  2. Mary Jones

    We have an account and our local Citi has always been very helpful so when it came time for a home loan they were an obvious choice. Very good easy to organize, went smooth and closed our new home without any hitch. Citi’s rates were also lower than other banks we’d looked at and there was no hint of any “hard sell”

    2 out of 2 people found this helpful. Was this review helpful to you?
  3. Grant S

    Fast service, good interest and lower monthly repayments on our remortgage. Our local realtor suggested we went with Cit and I’m glad we did as they had a special on and we’ve got a low fixed rate no matter what happens to the economy

    3 out of 3 people found this helpful. Was this review helpful to you?
  4. dont do it

    Citi dropped me like a stone, no valid reason account just closed and a check sent.

    2 out of 4 people found this helpful. Was this review helpful to you?
Add a review

Your email address will not be published. Required fields are marked *

Important: all reviews for Citi Mortgage should comply with our review policies here.
Looking for something specific? 
Citi Mortgage are listed under the following Categories and Tags:
Click any category or tag to find all companies with shared products and services.

Find Trusted Providers

Avoid the scammers - search our directory of trusted companies