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Citi Mortgage

Citi Mortgage Reviews

(4 customer reviews)

CONTACT DETAILS:

Citi Mortgage

(Citigroup Inc.)
388-390 Greenwich St.
New York
NY 10013

(800) 283 7918

 View Website 

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Description

Citi Mortgage Reviews – Round Up:

BBB Rating:F
Web Ratings:B+
Our Rating:A-

Quick Stats:

  Service Quality: 70%
  Service Value: 74%
  Ease of Use: 79%
  Success Rate: 71%
  Customer Care: 76%
  Overall: 72%

 

About Citi Mortgage

Part of the global Citgroup, Citi Mortgage provides purchase and refinance mortgages at low interest rates and a “SureStart” pre-approval facility to offer customers a decision in principal, letting them concentrate on finding the right home, knowing they already have a mortgage at hand.

Despite being low-ranked due to the parent company’s involvement in interest-rate fixing and other problematic issues, Citi Mortgage customers are happy with their services and continue to work with the bank, with customer-level services unaffected by the drama.
 

From the Citi Mortgage website:

We’ll help you find a new home in a matter of clicks.

Focus on finding your perfect home with a mortgage pre-approval for your purchase.

 

4 reviews for Citi Mortgage

5 star
50%
4 star
0%
3 star
0%
2 star
0%
1 star
50%
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Showing 2 of 4 reviews (1 star). See all 4 reviews
  1. AL GRANT

    DO NOT USE CITI THEY ARE HORRIBLE AND WILL MAKE NOTHING BUT TROUBLE FOR YOU – USELESS SERVICE AND FAILED ME SO BADLY ON A HOUSE PURCHASE THE DEAL ALMOST FELL THROUGH

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  2. dont do it

    Citi dropped me like a stone, no valid reason account just closed and a check sent.

    2 out of 4 people found this helpful. Was this review helpful to you?
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