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E-file

E-file Reviews

(8 customer reviews)

Description

E-file Reviews – Round Up:

BBB Rating:F
Web Ratings:A-
Our Rating:A

Quick Stats:

  Service Quality: 76%
  Service Value: 82%
  Ease of Use: 80%
  Success Rate: 88%
  Customer Care: 69%
  Overall: 78%

 

About E-file

E-file are one of America’s best-know tax filing services, offering taxpayers help in filing income taxes faster, easier and more accurately than with traditional paper accounting – through a fully-featured tax-software at a significant discount to other programs.

With a Free IRS filing service available for those who qualify for their basic software, users can file their IRS returns at no cost in as little as 15 minutes. Alongside this software, E-file provide dedicated and tax-qualified online support to help answer tax-related questions.
 

From the E-file website:

E-file provides online tax preparation software to electronically file both federal and state taxes. Our software simplifies your filing process by providing easy to answer questions and providing steps that are easy to follow.

We encourage users to take as long as comfortably needed to file their taxes. As such, our online tax software allows you to save where you left off so you can easily sign back in and start where you left off. Never worry about having to re-enter your information.

 

8 reviews for E-file

  1. brandon

    horrible customer service.

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  2. Janice Pearson

    Efiling was great and no need to use filing delays offered by Trump. Simple fast and free as always

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  3. Susan B

    E-filing is so much simpler than the old paper forms and tax season is not the stress it was. E-file as a company are good to work with, online forms are straightforward and even their paid services offer good value compared to the competition. Would recommend.

    4 out of 4 people found this helpful. Was this review helpful to you?
  4. E.G.

    Super service and mostly easy to use. I made a small mistake on the form but a quick email and answer and their support team told me what to do. I’d simply missed an input. Delighted with service overall and it’s free!

    7 out of 7 people found this helpful. Was this review helpful to you?
  5. Dan P

    straightforward and easy to use free filing I’ve used e-file 6 years now and no issues ever

    11 out of 11 people found this helpful. Was this review helpful to you?
  6. blaze

    It’s a fair service and even for paid it’s cheaper than some of the alternatives… but their customer services are sorely lacking and if something goes wrong good luck

    5 out of 8 people found this helpful. Was this review helpful to you?
  7. Debi

    I was in difficult times and efile helped me with a discount voucher it wasnt something I expected or even asked for so a big thanks for kindness

    11 out of 11 people found this helpful. Was this review helpful to you?
  8. Utah Girl

    my efile return was rejected. When I went to another free service it went through perfectly with the exact same information. I don’t have anything complex in my affairs so I’m suggesting there’s something broken in efile’s efiles.

    2 out of 10 people found this helpful. Was this review helpful to you?
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